Frequently Asked Questions

An air conditioning is a system that is used to cool down space during the hot summer days and warm up during the cold days.

The air conditioning install cost varies. There are many factors that can influence the cost of the installation. For example, is it going to be 1, 2,3 or more rooms? One or more AC units? Depending on the AC unit, whether it is a wall-mounted air conditioner, floor standing or concealed air conditioner? As mentioned earlier, there are several factors that can impact the overall cost. For an accurate price, please call or email us today.

There is a multitude of air conditioning types for a wide range of uses. The best way and to better and accurately price out an air conditioning install, is to give us a call or use the contact us form.

All of our air conditioning units are of a high quality and provided by industry leading manufacturers Daikin and Mitsubishi Electric.

Homes and small non-domestic properties in England and Wales that have an installed capacity of up to 45kWth all qualify for the Boiler Upgrade Scheme. Successful applicants for the scheme will receive financial support for the following; The installation of air-source heat pumps The installation of ground-source heat pumps Funding for biomass boilers for properties in rural areas that are not connected to the main gas supply.This scheme is managed by Ofgem with a government investment of £450 million. Starting in Spring 2022, this sustainable heating scheme is set to be available for three years.You’re eligible for a grant if all the following are true. You must:1) Own the property you’re applying for (including if it’s a business, a second home, or a property you rent out to tenants) 2) have installed (or plan to install) your new heating system on or after 1 April 2022 be replacing fossil fuel heating systems (such as oil, gas or electric) 3) You’re still eligible if you’ve already had funding to make your property more energy efficient, for example by insulating it.

The cost of an air source heat pump (ASHP) in the UK can vary based on several factors such as the brand, model, capacity, and the complexity of the installation. The typical cost for purchasing and installing an air source heat pump for UK average home is between £6,500 to £14,000.It’s important to note that from 8th of May 2024 the Boiler Upgrade Scheme added the following changes:1. Retain the requirement for a valid Energy Performance Certificate (EPC) generated in the last 10 years but remove the requirement to have no outstanding recommendations for loft and cavity wall insulation on the EPC.

Can I use my air conditioning system for heating? It depends on the type of air conditioning system you have. Most modern air conditioners are heat pump that allows them to provide both cooling and heating.How does the heat pump function work? The heat pump in your air conditioning system extracts heat from the outside air (even in cold weather) and transfers it into your home. This process is very efficient and it is an effective way to heat your home.Is it energy efficient to use my air conditioner for heating? The answer is yes. Heat pumps are known for their energy efficiency, as they move heat rather than generate it. Can I use my air conditioner for heating during extremely cold weather? While heat pumps can still extract heat from cold air, their efficiency decreases in very low temperatures.How do I switch my air conditioning to heating mode? Check your remote controller for the heat mode setting. This will activate the heating function.

This may be a grey area—one thing to keep in mind. First, to replace an existing air conditioning unit, the gas unit needs to be removed. This process can only be done by an FGas qualified AC engineer due to F-Gas regulations. When and if you decide to do it on your own, you are running the risk of voiding the warranty on the AC unit if the installation is not done correctly and damage has been done to it. To ensure that you are enjoying the full length of the manufacturer warranty and proper installation, it is best to have an experienced AC company deal with the entire project. They can best advise what type of air conditioning unit is best suited to install while keeping in mind efficiency and low cost of running such AC units. Another reason to use an AC company, the price of the overall project can be lower when you get the air conditioner with installation as a package deal. Some of the AC companies can get these units for less than you probably could with a longer warranty time. Prime Air is a trusted air conditioning company in London, UK and surroundings, and when you use our services among other perks, you will enjoy a seven years manufacturers warranty for all Mitsubishi Electric and Daikin equipment when installed by us.

HVAC meaningHVAC stands for Heating, Ventilation, and Air Conditioning. These systems control the temperature, humidity, and air quality in residential, commercial, and industrial buildings. By managing the indoor climate, HVAC systems help create a comfortable and healthy living or working environment.Components of an HVAC System: Heating: In the UK, heating is essential due to the cold winter months. Common heating systems include boilers, heat pumps, and radiators that distribute warm air or water throughout a building. Ventilation: Ventilation ensures that fresh air circulates within a building, removing stale air, moisture, and pollutants. Proper ventilation is crucial for maintaining indoor air quality, reducing the risk of respiratory issues and allergens. Air Conditioning: Although the UK does not experience extremely hot weather often, air conditioning is still valuable, especially during occasional heatwaves. Air conditioning systems cool the air and remove humidity, making indoor environments more comfortable. Types of HVAC SystemsThere are several types of HVAC systems used in the UK, each with its unique features and benefits:1. Split and Multi-Split Systems Split Systems: These consist of an indoor unit and an outdoor unit. The indoor unit contains the evaporator, while the outdoor unit houses the compressor and condenser. Split systems are suitable for individual rooms or small apartments. Multi-Split Systems: Similar to split systems but with multiple indoor units connected to one outdoor unit. They are ideal for larger homes or commercial spaces where temperature control is needed in different areas. 2. Ducted HVAC Systems Central Heating and Cooling: Ducted systems distribute air through a network of ducts installed throughout a building. These systems provide even heating and cooling, making them suitable for larger buildings or homes. Air Handling Units (AHUs): Used in commercial settings, AHUs regulate and circulate air as part of the heating, ventilating, and air-conditioning system. 3. Heat Pumps3.Heat pumps are energy-efficient systems that transfer heat from one place to another. In winter, they extract heat from the outside air and bring it indoors, while in summer, they do the reverse, acting as air conditioners. Popular types of heat pumps in the UK include air source heat pumps and ground source heat pumps.4. Boiler SystemsBoilers are a traditional method of heating in the UK, using gas, oil, or electricity to heat water, which is then distributed through radiators or underfloor heating. Modern condensing boilers are highly efficient, making them a popular choice.Benefits of HVAC Systems Comfort: HVAC systems provide consistent temperature and humidity control, ensuring a comfortable indoor environment regardless of the weather outside. Energy Efficiency: Modern HVAC systems are designed to be energy-efficient, reducing utility bills and environmental impact. Improved Air Quality: By regulating ventilation and filtration, HVAC systems help maintain good indoor air quality, reducing the presence of allergens, pollutants, and odours. Enhanced Productivity: In commercial settings, a comfortable environment can lead to increased productivity and better employee health and well-being. Property Value: Installing a modern, efficient HVAC system can increase the value of a property, making it more attractive to potential buyers.Conclusion HVAC systems are an essential part of modern living in the UK, providing comfort and improving the quality of indoor environments. With various options available, it’s crucial to choose a system that suits your specific needs and preferences. Regular maintenance and staying updated with the latest trends can help ensure that your HVAC system remains efficient and effective for years to come.Whether you’re looking to install a new HVAC system, upgrade your existing one, or simply want to learn more about maintaining a comfortable indoor environment, we here to help. As the UK continues to experience diverse weather patterns, the role of HVAC systems in creating comfortable, safe, and energy-efficient indoor spaces will only grow more significant.

In our years of experience and having tried multiple brands, we came to the conclusion that manufacturers like Mitsubishi Electric and Daikin are the best on the market for the following few factors: best customer service before and after-sale and they stand behind their products with a seven years warranty when installed by Mitsubishi Electric Partner (BSP) or Daikin D1 Partner like Prime Air AC Ltd.

The Boiler Upgrade Scheme (BUS) supports the decarbonisation of buildings by providing £7.5k in grants for both domestic and non-domestic properties across England and Wales. By working in partnership with the UK government Prime Air can access the grants and encourage homeowners to choose more eco-friendly heating systems helping with the decarbonisation of all buildings by 2035.

Each BUS application process will be installer-led. This means our team at Prime Air can help guide you through and submit your application. This is how it works;1) The homeowner must instruct their heating installer to carry out the work and apply for the Boiler Upgrade Scheme. Your installer must be certified to do so. Prime Air is.2) We will then apply to a voucher scheme and conduct an eligibility check. This will involve asking key questions and compiling your answers to access if you qualify for this scheme.3) OFGEM will then contact you as the homeowner to confirm your consent. Once you confirm your application, OFGEM will assess your application. If you are successful your funding voucher will be issued which enables us to reclaim installation costs.4) We will then complete the installation for you and provide evidence of our work. This evidence will allow OFGEM to pay our company the amount associated with the grant.

An air source heat pump (ASHP) is a heating and cooling system that transfers heat between the outside air and your home. It works on the principle of extracting heat from the air outside, even in cold temperatures and transferring it inside for heating or, in the case of cooling, removing heat from inside and releasing it outside. Here’s a basic overview of how an air source heat pump works:Evaporator Coil: The process begins with the evaporator coil, which is located outside your home. This coil contains a refrigerant that has a low temperature boiling point. The air is drawn over the coil and the refrigerant evaporates, absorbing heat from the air.Compressor: The now-heated refrigerant is then compressed by the compressor increasing its temperature and pressure.Condenser Coil: The hot and pressurized refrigerant is then circulated to the indoor unit, where it passes through a condenser coil. As the refrigerant condenses back into a liquid state, it releases the absorbed heat into the indoor air.Expansion Valve: The liquid refrigerant is passed through an expansion valve, where its pressure is reduced, and it returns to a low-pressure, low-temperature state.Repeat Cycle: The refrigerant is then sent back to the outdoor evaporator coil to begin the process again. During the heating season, the heat pump extracts heat from the outdoor air and transfers it into your home. During the cooling season, the process is reversed: heat is removed from the indoor air and released outside. It’s important to note that even in cold climates, air source heat pumps can efficiently extract heat from the air even if the outside temperature reaches minus 25 degrees Celsius.Here are some key advantages of air source heat pumps: Energy Efficiency: ASHPs can be more energy efficient than traditional gas heating systems because they move heat rather than generate it. Versatility: They can provide both heating and cooling, offering year round comfort.

Using the cooling function of an air-to-water air source heat pump offers an energy-efficient and environmentally friendly alternative to conventional air conditioning by transferring heat from the indoor environment to the outside via chilled water. This system is generally compatible with fan coil units or fan-assisted radiators, which means it is unlikely to be easily retrofitted into homes with existing traditional heating systems. However, it cannot be used with underfloor heating in cooling mode due to the high risk of condensation forming on the floor surface, which can lead to moisture damage and safety concerns. As a result, the underfloor circuit is isolated when the system switches to cooling mode.Benefits include reduced running costs particularly when powered by renewable electricity, a smaller carbon footprint, and a more consistent draft-free indoor environment. Additionally, the system may qualify for installation support through the Boiler Upgrade Scheme grants.On the downside, the cooling efficiency may drop in extremely hot weather, and retrofitting may involve added costs and complexity, particularly in older buildings not originally designed for hydronic cooling systems.